Privacy Policy

Effective date: January 1, 2025

St. Moritz Paragliding GmbH ("we", "us", or "our") operates the website www.stmoritz-paragliding.com (the "Service").

This page explains our policies on the collection, use and disclosure of personal data when you use our website or communicate with us, and the choices you have regarding that data. By using this website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of data to provide and improve our Service:

Personal Data: such as your name, email address, phone number, and WhatsApp contact, when you book a flight, send us a message, or sign up for updates.
Booking Data: information related to your reservation (flight date, participant details, weight and height, voucher code, etc.).
Usage Data: information automatically collected from your browser, such as your IP address, browser type, and pages visited.
Cookies: small files stored on your device to improve performance and user experience. You can disable cookies in your browser settings.

Use of Data

We use the collected information for the following purposes:

To provide and manage bookings, flights, and customer service
To respond to inquiries and process payments
To send booking confirmations and safety information
To improve our website, communication and services
To comply with legal obligations under Swiss and EU data protection law

Data Transfer & Storage

Your information may be processed on servers located in Switzerland or the European Union. We take all necessary steps to ensure that your personal data is handled securely and in accordance with this Privacy Policy and GDPR standards.

Disclosure of Data

We only share your data when necessary to operate the Service:

With licensed pilots for the purpose of organizing your flight
With payment or booking service providers (e.g. Stripe, TrekkSoft)
If required by law or in response to valid legal requests

Service Providers & Analytics

We may use third-party services to monitor website performance and improve usability, such as Google Analytics. These providers may collect cookies and usage data in accordance with their own privacy policies.

Learn more about Google’s data practices: https://policies.google.com/privacy.

Security of Your Data

We use industry-standard technical and organizational measures to protect your information. However, please note that no Internet transmission or electronic storage method is 100 % secure. We continuously review and improve our security practices.

Your Rights (GDPR & Swiss Data Protection)

You have the right to access, correct, or delete your personal data at any time. You may also request a copy of your stored information or withdraw consent for data processing.

To exercise these rights, contact us at fly@stmoritz-paragliding.com.

Links to Other Websites

Our website may contain links to external pages not operated by us. We are not responsible for the privacy practices of these third-party websites and encourage you to review their policies individually.

Children’s Privacy

Our Service is not directed toward children under the age of 18. We do not knowingly collect personal data from minors. If you believe your child has provided us with information, please contact us and we will promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version is always available on this page, with the “effective date” noted above. Significant changes will be communicated on our website or via email before they take effect.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

By email: fly@stmoritz-paragliding.com
Via website: www.stmoritz-paragliding.com